Terms and Conditions

Last Updated: March 25, 2025

Welcome to Low Properties (the “Website”), a real estate matching platform operated from Hyderabad, Telangana, India. By accessing or using Low Properties, including browsing properties, submitting inquiries, or engaging with any features, you (“User” or “You”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please refrain from using the Website. Low Properties reserves the right to modify these Terms at any time without prior notice, and your continued use constitutes acceptance of the updated Terms.

1. Acceptance of Terms

• These Terms constitute a legally binding agreement between you and Low Properties. By using the Website, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement under the Indian Contract Act, 1872.

2. Services Provided

• Low Properties provides an online platform to connect Users with real estate opportunities, including property listings and agent interactions, primarily focused on the Hyderabad market. The Website may display dummy data for demonstration purposes, which will be replaced with verified listings over time. Low Properties does not own, sell, rent, or manage properties directly unless explicitly stated.

3. User Obligations

• Accuracy: You agree to provide accurate, complete, and current information when submitting inquiries or interacting with the Website (e.g., via contact forms). Low Properties is not responsible for errors arising from inaccurate User data.
• Lawful Use: You shall use the Website only for lawful purposes and in compliance with all applicable laws, including the Information Technology Act, 2000, and Telangana state regulations.
• Verification: Users are solely responsible for verifying the authenticity, legality, and suitability of properties, agents, or third-party services listed on Low Properties before entering into any transactions.

4. Intellectual Property

• All content on Low Properties, including text, images, floor plans, logos, and designs, is protected under the Copyright Act, 1957, and is the exclusive property of Low Properties or its licensors. Users may not reproduce, distribute, or modify any content without prior written consent, except for personal, non-commercial use as permitted by law.

5. Lead Management and Agent Interaction

• Controlled Access: Low Properties reserves the right to withhold direct agent contact details (e.g., phone numbers, emails) to ensure a secure and managed experience. All inquiries must be submitted through designated contact forms on the Website.
• Lead Distribution: Low Properties retains sole discretion to collect, vet, and distribute leads to agents or third parties. We do not guarantee responses from agents, nor are we liable for delays or non-responses.
• Privacy: User inquiries are subject to our Privacy Policy (to be developed separately), and Low Properties may use this data for internal purposes, including lead management and analytics, in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6. Limitation of Liability

• No Warranty: Low Properties provides the Website “as is” and makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of listings, energy ratings, floor plans, or other content, including dummy data used for testing.
• Exclusion of Damages: To the fullest extent permitted by law, Low Properties, its affiliates, and operators shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website, including but not limited to financial losses, property disputes, or reliance on inaccurate information.
• Third-Party Risks: Low Properties is not responsible for the actions, omissions, or representations of third parties (e.g., agents, property owners) or the condition, legality, or availability of listed properties.

7. Indemnification

• You agree to indemnify, defend, and hold harmless Low Properties, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.

8. Transactions and Disputes

• No Involvement: Low Properties facilitates connections but does not participate in property transactions, negotiations, or agreements between Users and third parties. Any disputes arising from such transactions are the sole responsibility of the involved parties.
• Dummy Data: Listings may currently include placeholder data (e.g., prices, locations, floor plans). Low Properties is not liable for decisions made based on this data, which is for illustrative purposes only.

9. Service Availability

• Low Properties does not guarantee uninterrupted, error-free, or secure access to the Website. We may suspend, modify, or terminate services at any time without notice, including for maintenance or legal compliance, without liability.

10. Governing Law and Jurisdiction

• These Terms are governed by the laws of India and the State of Telangana. Any disputes arising from your use of Low Properties shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

11. Termination

• Low Properties may terminate or suspend your access to the Website at its sole discretion, with or without cause, including for violation of these Terms, without prior notice or liability.

12. Force Majeure

• Low Properties shall not be liable for delays or failures in performance due to events beyond our control, including natural disasters, government actions, cyberattacks, or pandemics.

13. Electronic Communications

• By using Low Properties, you consent to receive communications (e.g., updates, confirmations) electronically via email (support@lowproperties.com) or the Website, in compliance with the Information Technology Act, 2000.

14. Contact Information

• For questions, concerns, or clarifications regarding these Terms, please contact us at support@lowproperties.com. Responses will be provided at our discretion within a reasonable timeframe.

15. Severability

• If any provision of these Terms is found to be unenforceable or invalid under applicable law, the remaining provisions shall remain in full force and effect.